FAQ

General questions

Our technicians are on the field seven days a week, including most holidays. Our hours of operation are from 8:00 am to 6:00 pm.

We are a local company servicing the greater Los Angeles area. We also service many customers in the surround areas, such as cities in the San Fernando Valley.

Yes. We actually encourage customers to take advantage of our state-of-the-art rug cleaning facility.

Our professional rug cleaning process, by our highly skilled technicians, is the utmost quality rug cleaning process you will find.

Although there are simple steps you can take at home to keep your rugs free of dust, nothing beats a professional rug cleaning at our state-of-the-art rug cleaning facility.

We are fully equipped to clean any type of rug, such as Oriental, Persian, cowhide, silk, wool, cotton and polyester, just to name a few. Rugs are picked up, cleaned, wrapped in plastic, and returned within 3-5 days, odor-free and smelling fresh.

Yes. Our state-of-the-art rug cleaning facility where you can drop your rug(s) off is located at:
 
2006 S. La Cienega Blvd.
Los Angeles, CA 90034.

Yes. We are certified with Institute of Inspection Cleaning and Restoration Certification, more commonly known as the IICRC, which is a key affiliate in the inspection, cleaning, and restoration industries. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. Through IICRC, we are trained-certified and a certified firm.

Yes, the solution we use is certified non-toxic and safe for children, pets and your loved ones.

We cannot guarantee that we will remove all spots and/or stains. We can, however, guarantee that we will do our absolute best to treat and try to remove spots and/or stubborn stains.

Furthermore, there are elements that can permanently discolor carpet fibers and may appear as stains. Carpet age and type of fiber also play a role in the cleaning outcome. Our highly skilled technicians are well trained and will try to determine the probabilities of permanent spots and/or stubborn stains removal prior to cleaning.

Cleaning process questions

  • Hot Water Extraction (Steam Cleaning)
  • Rotary Brush
  • Rotary Brush Agitation and Vacuum through each duct, the return, and the air handler.
  • UV Light and High Suction Vacuum
  • Optional Hot Water Extraction for Stains
  • High PSI Hard Surface Cleaning
  • Hand Scrubbing on Grout
  • High Suction Vacuum and Rotary Brush Scrubbing
  • Hand Scrubbing on Edges

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Customer Reviews

Adrian Bramblett
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For all of my carpet cleaning requirements, Beverly Hills Carpet Cleaners is my first choice. They consistently leave my carpets looking immaculate, and their specialists are knowledgeable and effective. Excellent service!
Rhett Alvarado
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I called them for a regular carpet cleaning, and the outcome astounded me. The personnel is professional and amiable. Never have my carpets looked better!
Jacqui A.
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Easy, thorough, professional, and affordable! I have an 8x10 shag rug that they did a fantastic job cleaning and gave me the option of self drop-off or to have it picked up and delivered...
Amina Conner
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Never before has cleaning a carpet been so simple. Beverly Hills Carpet Cleaners is the reason my carpets are always immaculate. They provide particularly efficient steam cleaning.👍
Tara G.
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Wonderful service all the way around. The staff was helpful & friendly. My vintage, handmade, Turkish area rug has never looked so good. It came back to me within days, perfectly clean, fully dry and with absolutely no odor of chemicals.
Gabrielle Trujillo
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The group did a fantastic job on my mattress and carpeting. My bed feels brand new again thanks to their excellent mattress cleaning service and general carpet cleaning. Well worth the money!
Daniel Kerman
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A polite young man showed up on time and did a professional job. Value for money.
Jeff Oshen
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It was like night and day when Brandon, the Steam Pro professional, finished steam cleaning my club chair and ottoman. I couldn’t be more pleased. I recommend Steam Pro over any of those impersonal commercial carpet clean...
Ollie Chambers
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Beverly Hills Carpet Cleaners did a superb job on our carpets. We have pets, so you can imagine the state they were in. Their carpet steam cleaning service was a lifesaver. Every stain, every odor, gone!
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